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Privacy policy

Ottawa's Homeless Period ("we," "us," or "our") respects the privacy of our clients, donors, and volunteers. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website and text messaging service. We are committed to protecting the privacy of your personal information and ensuring compliance with applicable data protection laws.

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Information Collection and Use

We collect personal information that you voluntarily provide to us when you register for our services, make a donation, volunteer, or communicate with us. This information may include your name, contact details, and other information you choose to provide.

Participation in text messaging updates is completely optional. If you choose to receive text messages from us, you will need to provide your phone number. Text messaging information is used solely for sending updates and information about our services and activities.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

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Information Sharing

We do not sell, trade, or rent your personal information to others. We may disclose information:

  • If required by law or legal process.

  • To protect our rights, property, or safety, or that of others.

  • To trusted service providers assisting with operations, provided they agree to safeguard your information.

If we engage third-party services (e.g., payment processors, email platforms), we ensure they are compliant with applicable privacy standards and handle your information responsibly.

Security

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We implement a variety of security measures to protect your personal information. This includes SSL encryption for data transmission and regular monitoring of our systems for vulnerabilities. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

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User Rights

Depending on your location, you may have rights under data protection laws, including the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Opt out of certain data uses or withdraw consent where applicable.

To exercise your rights, contact us at [insert email/contact information].

Compliance with Data Protection Laws

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We are committed to complying with all relevant privacy laws, including:

  • General Data Protection Regulation (GDPR): For users in the European Union, we process your data in accordance with GDPR requirements.

  • California Consumer Privacy Act (CCPA): For California residents, you have rights under the CCPA to request details on data collected, used, or shared and to opt out of data sales.

 

Text Messaging Opt-Out

You may opt out of receiving text messages from us at any time by following the opt-out instructions provided in the text messages. Opting out may limit access to certain features or services.

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Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When changes are made, the revised policy will be posted on this page with the updated date. We encourage you to check this page regularly to stay informed about how we protect your information.

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